HCFS, Inc.

Vice President of Operations/Eligibility Division

Job ID
Eligibility Operations
Regular Full-Time



HCFS is a Revenue Cycle Solution and Third-Party Eligibility Company hired by hospitals and hospital systems to maximize their business office processes and minimize the amount of bad debt incurred from self-pay patients. 

Our Eligibility Operations team proactively manages all possible third-party payer program solutions as an advocate for uninsured and under-insured patients. Our team's commitment and success will not only help relieve some of the patient’s financial burden - it will also generate additional revenue for the hospital while continuing to make HCFS a profitable organization.


MORE DETAILS ABOUT YOUR ROLE:  Your role, as our Vice President of Eligibility Operations, involves the following:  

  • Effectively collaborating with all departments while representing the Company’s Core Values of Trust, Being Genuine, Providing a Collaborative Environment, Inspiring Unity and Expecting Excellence.  
  • Planning and directing all aspects of the Eligibility Department’s policies, objectives, and initiatives. 
  • Influenceing operational, financial and strategic results to enhance contract profitability and profit margin.
  • Collaborating with the Management Team to incorporate workflow solutions to maximum the financial and relational return of the Eligibility Department’s performance. 
  • Establishing process efficiency through report auditing and work trend analysis.
  • Addressing industry changes, competitive strategies or operational effectiveness in a proactive manner. 
  • Ensuring the proper compliance and execution of our existing contract terms.
  • Facilitating an environment of Trust and Professional Growth and promoting strong leadership practices within the department.
  • Providing consistent and intentional mentoring to develop the skill set of direct reports for growth within the Company; Clearly outlining expectations and timeframes to support the momentum of this growth.
  • Partnering with the Management Team to align the department goals and production with overall company goals and core values.
  • Maintaining and adhering to budgets while ensuring the financial stability and success of each hospital contract

You will be part of a larger, HCFS team who values each other and  the professional relationships with our hospital contacts. Your individual success, as well as the profitability of the hospital and HCFS, relies on your consistent intention to Provide a Collaborative Environment.


We can make a difference in our communities with our solid business model.  You should Expect Excellence each and every day!


THE MUST HAVES (aka the Minimum job requirements):

  • College Degree and/or 10+ years of experience in a Healthcare Operational Management role; Direct experience with Eligibility Programs and Processes is preferred.
  • At least 5 years of experience interacting with key hospital clients.
  • Solid understanding of third-party reimbursement programs or healthcare revenue cycle components.
  • Strong analytical skills to audit reports and offer proactive strategies to correct discrepancies in performance trends.
  • At least 5 years experience managing and developing a team that includes recruiting, reviewing and retaining top talent, and promoting a collaborative work environment.

Proximity to a larger airport is preferred for ease in traveland face-to-face collaboration. 




Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed